Time Planner:FAQ

FAQ do App

Existirá sincronização com o Google Calendar?

Como os parâmetros no Time Planner e o Google Calendar são diferentes, é praticamente impossível uma sincronia completa. Ao invés disso, está planejado adicionar a opção de importar eventos do Google Calendar, para que você todas as datas importantes em um só lugar. Estamos trabalhando nisso!

Why does the app require the access to SD card, including photos?

As there is data backup option (saving to & restoring from a backup file), the app needs to get to your SD card. I would rather name it "an access to SD-card", but that's how Play Market calls it, there's nothing I can do.

Time Planner doesn't interact with any of your media, documents etc., as it doesn't need it. Also it doesn't use any of analytic services and doesn't collect any of your data.

You can read more in our really short Time Planner Privacy Policy

Erro no App "A hora inicial deve ser anterior à hora do encerramento!"

Por exemplo, quando você tenta agendar uma atividade das 22h às 7h, o app não aceita, o mostra o aviso: "A hora inicial deve ser anterior à hora do encerramento!". Na realidade isto não é um "bug", mas sim uma restrição que o aplicativo tem no momento, pois, é muito complicado atravessar a fronteira da meia noite sem inúmeros erros para o sistema de rastreamento de tempo. Estou procurando ativamente por uma solução, e eventualmente devo achá-la, e então, isto não será mais um problema.
Pessoalmente eu faço o seguinte: inicio o "Registro rápido" a minha atividade "Dormir" às 22h e paro às 7h. Desse modo o tempo é registrado e salvo na statística sem problemas.

My reminders are 1 hour late/earlier than I've set them. What's wrong?

This is a common problem of some devices with not newest Android versions in some locales in Russia. The thing is, vendors don't update time zone and locale database once the device is made and sold, and Time Planner works with the newest database.
In this case all you need is to set the locale to another city/country with the same time zone. For instance, if you had "+6 Ekaterinburg", change it to "+6 Butan". After that everything should work fine.

Reminders don't work properly. What can I do?

Usually it is the problem of some Chinese vendors, as they modify some standard Android services. It's next to impossible for for the developers, to cope with this "improvising". Please search for the possible ways to fix this problem for your device it in the internet.
If you have Xiaomi Redmi Note 3, here's the solution for you: http://en.miui.com/thread-223704-1-1.html
Also please make sure you have high priority of reminders set (Settings -> Reminders -> Priority of reminders -> High).

Pro version FAQ

I have payed for Pro version, but the app looks the same. What should I do?

If you are not sure, if you have Pro version activated, go to Settings tab -> "Pro version" and see if you have "Gongrats! You have it!" line in the bottom. If you do, all Pro features are unlocked.

If you still have a dialog saying that you have Pro version blocked, restart the app, I mean restart it completely, swiping it out of the backstack. If it doesn't work, it's possible that your payment has not been processed. Google sometimes declines the transactions if for whatever reason it doesn't like the card. If that's the case, I suggest you to look through your purchase list, and see if this app has been purchased.

In any case, I can always return your money back so you can try again.

If I plan to use Time Planner on a few of my devices, should I buy Pro version for each one of them?

No, you should not. In order to have Pro version activated on your another device, you just need to be logged in the very same email account you've used while purchasing the app. As you log in, restart Time Planner completely, swiping it out of the backstack. Then you will be able to use Pro version on this device as well.

How can I access my data on my different devices, is there sync option?

We don't have servers that store any of your data, but it's possible to transfer your data using Google Drive backup file. Please log into the very same Google account on every of your devices. The data would not be transferred automatically, you need to create a backup file on Google Drive on device 1, and then to restore your data from this backup file on device 2.

I've donated to your app, and received a code. What should I do next?

Please take a look at this article and get your discount for Pro version!

How can I cancel my subscription?

I'm not responsible for your subscription, as you're interacting with Google Play Market Subscription rules. So you're the only one who can cancel it, in your Google Play account. Here's the official instruction how to do that. Uninstalling the app does not cancel the subscription.