Time Planner:FAQ - Revision history

Nadia at 11:06, 9 February 2023

2023-02-09T11:06:20Z

Nadia at 12:22, 12 July 2022

2022-07-12T12:22:22Z

Nadia at 10:02, 25 October 2021

2021-10-25T10:02:49Z

Nadia at 11:53, 18 June 2021

2021-06-18T11:53:29Z

Nadia at 09:51, 30 March 2021

2021-03-30T09:51:29Z

Nadia: Marked this version for translation

2021-03-09T10:45:29Z

Marked this version for translation

Nadia at 10:44, 9 March 2021

2021-03-09T10:44:57Z

Nadia at 10:24, 3 March 2021

2021-03-03T10:24:19Z

Nadia at 09:08, 2 February 2021

2021-02-02T09:08:46Z

Nadia: Marked this version for translation

2021-01-18T13:06:03Z

Marked this version for translation

@@ Line 38: / Line 38: @@
 == I have payed for Pro version, but the app looks the same. What should I do? == <!--T:10-->
-If you are not sure, if you have Pro version activated, go to Options tab -> "Pro version" and see one of the boxed in the bottom is highlighted. If you do, all Pro features are unlocked.<br />
+If you are not sure, if you have Pro version activated, go to Options tab -> "Pro version" and see one of the boxes on the bottom is highlighted. If you do, all Pro features are unlocked.<br />
 If you still have a dialog saying that you have Pro version blocked, restart the app, I mean restart it completely, swiping it out of the backstack. If it doesn't work, it's possible that your payment has not been processed. Google sometimes declines the transactions if for whatever reason it doesn't like the card. If that's the case, I suggest you to look through your purchase list, and see if this app has been purchased.<br />

@@ Line 59: / Line 59: @@
 == If I plan to use Time Planner on a few of my devices, should I buy Pro version for each one of them? == <!--T:13-->
-No, you should not. In order to have Pro version activated on your another device, you just need to be logged in the very same email account you've used while purchasing the app. As you log in, restart Time Planner completely, swiping it out of the backstack. Then you will be able to use Pro version on this device as well.
+No, you should not. In order to have Pro version activated on your another device, you just need to be logged in the very same Google account you've used while purchasing the app. As you log in, restart Time Planner completely, swiping it out of the backstack. Then you will be able to use Pro version on this device as well.
 == How can I access my data on my different devices, is there sync option? == <!--T:14-->

@@ Line 38: / Line 38: @@
 == I have payed for Pro version, but the app looks the same. What should I do? == <!--T:10-->
-If you are not sure, if you have Pro version activated, go to Settings tab -> "Pro version" and see if you have "Gongrats! You have it!" line in the bottom. If you do, all Pro features are unlocked.<br />
+If you are not sure, if you have Pro version activated, go to Options tab -> "Pro version" and see one of the boxed in the bottom is highlighted. If you do, all Pro features are unlocked.<br />
 If you still have a dialog saying that you have Pro version blocked, restart the app, I mean restart it completely, swiping it out of the backstack. If it doesn't work, it's possible that your payment has not been processed. Google sometimes declines the transactions if for whatever reason it doesn't like the card. If that's the case, I suggest you to look through your purchase list, and see if this app has been purchased.<br />

@@ Line 31: / Line 31: @@
 * First of all, please see Options tab -> the switch next to Reminders is on.
 * Then please check your system settings -> Notifications section -> Time Planner -> Allow. And another section Optimization -> Time Planner -> Do not optimize. Most probably it is an issue with your standard system settings (or performance optimization app) that cut off anything "excessive", including system alarm service. This way it saves some mintues of battery life for the price of glitches of the apps, including this one. <br>
-* Sometimes it is the problem of some Chinese vendors, as they modify the standard Android services. It's next to impossible for the developers, to cope with this "improvising". Please search for the possible ways to fix this problem for your device it in the internet.<br />
+* Sometimes it is the problem of some Chinese vendors, as they modify the standard Android services. It's next to impossible for the developers, to cope with this "improvising". Please search for the possible ways to fix this problem for your device in the internet.<br />
 If you have Xiaomi Redmi Note 3, here's the solution for you: http://en.miui.com/thread-223704-1-1.html<br />
 * Also please make sure you have high priority of reminders within Time Planner (Options tab -> Reminders -> Priority of reminders -> High).

@@ Line 62: / Line 62: @@
 == How can I access my data on my different devices, is there sync option? == <!--T:14-->
-We store any of your data, according to our [[Time_Planner:Privacy_Policy|Privacy Policy]], but it's possible for you to transfer your data using Google Drive backup file.
+We don't store any of your data, according to our [[Time_Planner:Privacy_Policy|Privacy Policy]], but it's possible for you to transfer your data using Google Drive backup file.
 <!--T:20-->

@@ Line 7: / Line 7: @@
 The objects in Time Planner are much more complicated and have more parameters than the ones in Google Calendar. Therefore, unfortunately the full-featured synchronization is not possible. But you can import your data from Google Calendar (please see "Data" tab), so you can have all important things in one place.
-== How can I make the bubble stay longer than for one day? ==
+== How can I make the bubble stay longer than for one day? == <!--T:19-->
 Let's say you'd like to have 5 hours of reading a week or 50 kilometers of walking a month. Then create new scheduled activity of time value/quantity/value type -> make sure it is non-repeating -> set start date -> tap on the icon on the right to start date -> choose "End date" -> set up the rest -> Save.<br>
 If choose "Till completed", the bubble will stay in Logging time until you complete it, even if it takes years.
@@ Line 64: / Line 64: @@
 We store any of your data, according to our [[Time_Planner:Privacy_Policy|Privacy Policy]], but it's possible for you to transfer your data using Google Drive backup file.
 Please log into the very same Google account on every of your devices. The data would not be transferred automatically, you need to create a backup file on Google Drive on device 1, and then to restore your data from this backup file on device 2.

@@ Line 6: / Line 6: @@
 == When there will be Google Calendar sync? == <!--T:2-->
 The objects in Time Planner are much more complicated and have more parameters than the ones in Google Calendar. Therefore, unfortunately the full-featured synchronization is not possible. But you can import your data from Google Calendar (please see "Data" tab), so you can have all important things in one place.
 == Why does the app require the access to SD card, including photos? == <!--T:3-->

@@ Line 25: / Line 25: @@
 == Reminders don't work properly. What can I do? == <!--T:8-->
-* Most probably it is an issue with your performance optimization app (or standard factory settings) that cuts off anything "excessive", including system alarm service. This way you can save a few hours of battery charge for the price of glitches of different apps, including this one. To prevent this, please go to your system settings -> Notifications section -> Time Planner -> Allow. And another section Optimization -> Time Planner -> Do not optimize.<br>
+* First of all, please see Options tab -> the switch next to Reminders is on.
-* Usually it is the problem of some Chinese vendors, as they modify some standard Android services. It's next to impossible for for the developers, to cope with this "improvising". Please search for the possible ways to fix this problem for your device it in the internet.<br />
+* Then please check your system settings -> Notifications section -> Time Planner -> Allow. And another section Optimization -> Time Planner -> Do not optimize. Most probably it is an issue with your standard system settings (or performance optimization app) that cut off anything "excessive", including system alarm service. This way it saves some mintues of battery life for the price of glitches of the apps, including this one. <br>
 If you have Xiaomi Redmi Note 3, here's the solution for you: http://en.miui.com/thread-223704-1-1.html<br />
-* Also please make sure you have high priority of reminders set (Settings -> Reminders -> Priority of reminders -> High).
+* Also please make sure you have high priority of reminders within Time Planner (Options tab -> Reminders -> Priority of reminders -> High).
 = Pro version FAQ = <!--T:9-->

@@ Line 60: / Line 60: @@
 Please log into the very same Google account on every of your devices. The data would not be transferred automatically, you need to create a backup file on Google Drive on device 1, and then to restore your data from this backup file on device 2.
-== How can I restore my Pro version after I've changed my mobile device? ==  <!--T:18-->
+== How can I restore my Pro version after I've changed my mobile device? == <!--T:18-->
 * It's a good idea to create a backup file on your old device on SD card or on Google Drive (note what Google account you are using). You will see the file name in a toast, typically ''"time_planner_backup_yyyy-MM-dd__hh_mm.db"'', but you can rename it if necessary.
 * As you have the backup file on your new device (on SD card/internal memory/Google Drive), log in the very same e-mail account you've used while purchasing Pro version. As you are logged in, restart the app completely, swiping it out of "Recent Apps" list. You'll see Pro version activated, and then you can restore from a backup file to have all your data and settings back.